Returns & Exchanges
At GONE.ARCHIVE, we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that certain limited-run archival pieces may be subject to final sale terms as specified on the product page.
Return Process
- 1.Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are included.
- 3.Ship Items
Affix the prepaid shipping label provided via email and drop off the package at your nearest authorized courier location.
- 4.Quality Inspection
Once received, our team will inspect the garment's condition and issue a refund to your original payment method within 5-7 business days.
