Returns & Exchanges

At GONE.ARCHIVE, we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that certain limited-run archival pieces may be subject to final sale terms as specified on the product page.

Return Process

  • 1.
    Initiate Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Package

    Securely pack the items in their original packaging, ensuring all designer tags and authenticity cards are included.

  • 3.
    Ship Items

    Affix the prepaid shipping label provided via email and drop off the package at your nearest authorized courier location.

  • 4.
    Quality Inspection

    Once received, our team will inspect the garment's condition and issue a refund to your original payment method within 5-7 business days.